Return Policy
*We do not offer returns unless there is a damaged product involved.
* We do not offer cancellation of orders once it is placed.
In case of damaged/wrong products, the customer has a choice of calling for a replacement.
* To schedule an exchange please drop us an email within 48 hrs of receiving the package at info@worldofchristmas.in along with your order, exchange details and an image of the purchased product. (Only Valid in case of damages)
* Replacement to be dispatched with 7 working days at no additional cost
* If the packaging is tampered with or damaged before you open the packet, please refuse to accept the package and return the package to the delivery person
* Please Note: Ceramics are not refundable or exchangeable.
* Return/ Replacement is not applicable on bulk or corporate orders
* While exchanging the damaged/mishap products which are purchased, in case the products requested for exchange are not available in stock the amount will be stored as World Of Christmas Credit.
* Gift cards and vouchers are non-refundable and non-transferable.
* In case a customer opts for a refund for damage product, it shall be processed with in 4-5 business days.
In case of any queries regarding the product you wish to order, feel free to reach out to us via WhatsApp/email/other channels.
Ph: +91 917021949901 (11am-7pm, Monday to Friday)
Email: info@worldofchristmas.in
Note: Beware of fraudulent calls, we never call you to participate in any lucky draw contests. Do not share OTP/Account details or transfer money to anyone offering vouchers/lucky draw prizes. If you have received any such calls, please report against those numbers and raise a complaint to the local authorities or online FTC complaint assistant